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Privacy Policy

How We Collect Information

At Vita-Cog Community Health, we gather patient information through various methods to ensure a comprehensive and accurate profile. This includes the completion of forms and questionnaires, verbal communication via phone calls, SMS messages, and email correspondence. These multiple channels allow us to collect the necessary data efficiently and ensure that all relevant information is captured to support patient care.

Information We Collect

At Vita-Cog Community Health, we gather personal details such as your name, date of birth, home address, phone number, email address, insurance ID, referral source, and pharmacy information.

How We Use Information

At Vita-Cog Community Health, we gather patient information to build detailed profiles in our system, SimplePractice. This enables us to efficiently manage appointments, create prescription profiles for pharmacy orders, and set up Quest Laboratory accounts for blood, urine, and other tests. We also use this data to send appointment reminders, manage insurance, and ensure accuratebilling and seamless patient care.

Disclosure of Information

We prioritize data security with measures such as encryption, strict access controls, and the use of secure systems like SimplePractice. All data, including cache and cookies, is encrypted both in transit and at rest, and our systems are regularly audited. We ensure that only authorized personnel have access and that our staff is trained in data security best practices.

We do not share any SMS Consent/Phone Number/ Contact Information/Personal Data with third parties for marketing purposes. Your data is used solely for patient care and may be shared with third-party service providers only as necessary for healthcare-related tasks.

International Data Transfers

Vita-Cog Community Health may transfer your personal data to other countries for processing in accordance with applicable laws. We take steps to ensure that your data is protected and treated securely, regardless of where it is processed.

Children's Privacy

Our services are not directed towards children under 13. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

User Rights

At Vita-Cog Community Health, we respect your rights regarding your personal data. You have the right to access the information we hold about you, request corrections to any inaccuracies, and request the deletion of your data if it is no longer needed for your care.